Verify your device receives a public IPĭid you know? Slow Internet speeds, especially through a WiFi connection, can sometimes be resolved by resetting your Shaw Internet modem.Connect / Reconnect your device to the network.Ensure the MAC appears in the table below the MAC row.Enter the MAC address of the device you wish to be connected through IP Passthrough.Scroll down the page to the Pass-through MAC Addresses section.In a web browser, enter the gateway IP address.If the 3rd party device is connected prior to setting up IP Passthrough then you may be required to power cycle to complete the process. Note: It is recommended to not connect your 3rd party router or access point until after IP Passthrough has been set up in the Shaw Modem. If the following information does not answer your question, please visit Arris Support. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. Once you have confirmed the availability of a second IP address, please follow the setup steps outlined below. Please contact customer support to confirm or arrange for your free IP address: Shaw.ca/ContactUs. Once you have enabled IP Passthrough, the device that receives the public IP address will no longer be able to access the Arris user interface (as described below). The automatic availability of multiple dynamic addresses is dependent upon your Internet service package. From the MAC Filtering Type dropdown, select Enabled for the radio you want to enable MAC Filtering for.To use IP Passthrough, you'll need to ensure that you have a second dynamic IP address available for your modem.Enter the DeviceAccess Code found on the side of your gateway.

Refer to your service documentation or manufacturer’s website for detailed instructions. Every device will have a different process to obtain its MAC address. Note: You will need to gather the MAC address for all devices you want to access your Wi-Fi home network. Read the following instructions completely before proceeding, as failure to accurately and completely perform all steps may result in the loss of connectivity. These steps should only be performed by advanced users. When you enable MAC address filtering, only devices that you've enabled can connect to your network. You can secure your home network using MAC addresses, unique identifiers found on every Wi-Fi enabled device.

Mac address on arris modem